CVS reviews and complaints 1
View all 3333 complaintsCVS - night manager employee
My husband and I went into greenbrae ca store early morning Wednesday February 19th to pick up a few items we needed for a trip out of town later that same day. When we entered the store the alarm immediately went off for whatever reason. We stopped to make sure that the manager (Robert) standing only feet away at a register could clearly see we had nothing that would trigger the alarm and we had entered only seconds earlier. He gave us a bad look and mumbled something under his breath. Then we asked him to please assist us by getting an item that was locked up. He seemed extremely annoyed and put out by having to do this. Then he insisted on taking the item up to the register with him to hold there until I was ready to check out. It was quite apparent that he thought we would be stealing this item which I was very offended by. I chose to leave at that point without shopping for my other items. His attitude was very rude and disrespectful. I can't believe that a manager would behave and treat loyal cvs customers the way he did. I will not be going back to that location ever again. Thank you Kym Bjork
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