PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - breeze pellets and pads buy 2 get 1 free
Yesterday, Friday September 20, 2019, I went into Petsmart to purchase the Breeze Pellets and Cat Pads. They were advertised (signs under BOTH products) as Buy 2 get 1 free. I grabbed two packages of cat pads and 1 package of pellets. I took them up to the front and they told me that I had to buy 2 of the SAME product to get the SAME product for free. Never has this been the case, but this particular Petsmart is constantly changing the rules-Advertised or not! They took the sign off of one of the products and said that the advertisement was only for the pellets (even though each sign had the products name on it) and made it so that you had to get 3 of the same product. This is dishonest and unfair to anyone who has to purchase this product. It is already VERY expensive: $17.49 for the pellets and $16.49 for the cat pads. I don't trust the practices of this Petsmart! I will go to the other Petsmart that is WAY out of my way.
Latest PetSmart Reviews
Grooming horrible shipping service and poor package Training Thanks Allot Petsmart A range of different things needed for all petsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!