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CB Insurance Services Combined Insurance 3536 Concours Street, Ontario, CA, 91764, US
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Combined Insurance
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Combined Insurance company logo

Combined Insurance

3536 Concours Street, Ontario, CA, 91764, US
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The complaint has been investigated and resolved to the customer’s satisfaction.

Combined Insurance - Cancellation policy

I sold a group policy in good faith to a company. It was a list bill payroll deduction. The customer has been trying to cancel it for 2 of the employees since October. She called them, I did, and my associate because they were still getting billed. Well, a Combined rep was supposed to call the customer back to tell her status and never did. As a Territory Manager representing Combined, I have never been so embarrassed that Combined cannot do such a simple task! One rep would tell us to cancel it a certain way and someone else would tell us another! This is just one instance. There are also serious management issues: sexual harassment, racism, chauvinism, and abuse. We were told we do not have any holidays at all as sales reps and to keep working during the weekend until we reached our estimated objectives. If we did not meet our goals we had to go to corporate office and get harassed by senior management. Also, it took them 3 months to reimburse me for my miles. I had to contact an attorney because they were not even responding to my request. I filed complaints with HR and they retaliated by demoting me. I am now seeking therapy to deal with this BS. Do NOT buy any products from here or even consider working at this awful place.

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Andrew Kiehl
US
Oct 29, 2019 11:39 am EDT

how to cancal all of my polivys

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11:37 am EST
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Combined Insurance - Unethical and unprofessional

I left a good paying career making over $100K to come to this joke of a place. Never in my life did I experience the lack of professionalism as I did working at Combined Insurance. The company is corrupt so they will only promote the corrupt. We were expected to attend 2-3 conference calls a day from 7:30 am to 9 pm and sometimes Saturday mornings. We were advised the sales staff had NO paid Holidays in CA even though the support staff and management in the Ontario office were off. Each and every day we were required to give an 'objective' on what we think we will write that day and if we did not we were humiliated on the conference calls and accused of not working. Also, if you're a female you will be told to 'use what you got' to get more sales (see lawsuits online) and those who slept with senior management got promoted. Finally, you did not own your accounts you worked so hard to get. That means your customer will end up in another agent's lead to call and sell to. Don't listen to the recruiters! They will pitch a bunch of lies to lure you in. This place needs to be shut down!

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Vilma Santiago
US
Aug 09, 2017 7:44 am EDT

My children used to work at this company- Ontario Branch. I agree with you..It is a wrong decission made by my children to join this Ontario group.
People are unethical and inprofessional.Not worthy ofyour trust! I do not recommend this people to any of the clients!

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