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CB Fast Food Chains Popeyes 78395 Varner Rd STE A, Palm Desert, CA, 92211, US
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Popeyes

78395 Varner Rd STE A, Palm Desert, CA, 92211, US
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5:10 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Popeyes - Unacceptable 8pc bucket classic bundle $30.16

Sunday Aug. 11 approx 1:15pm. Drive thru order 8pc classic bucket bundle $30.16. Got home opened box 4 legs, 4 thigs. $30.16? No wings , No breast. I called to complain and was told I did not specify. I was not ASKED FOR SUCH. I am the customer not a mind reader. Very dissapointing after following a friends referral. Simply poor customer service. Store on Varner, Palm Desert, CA. 10896? Paid with debit card, no receipt in bag.

Al Greco

[protected]@verizon.net

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Update by Albert Greco
Aug 11, 2024 11:33 pm EDT

They don't have to be mind readers, just do their job as a customer service attendant like a waiter or waitress. Where i work is none of your business .

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M. Aufderhar
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Aug 12, 2024 6:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Seems like Popeyes decided to redefine what a "bucket" should be. Could've been worse — you at least got some chicken, even if they forgot what a proper order looks like. Maybe next time, they'll remember that customers aren't there to play guessing games.

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