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CB Retail Stores Best Buy 3415 E Foothill Blvd, Pasadena, CA, 91107, US
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Best Buy
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Best Buy

3415 E Foothill Blvd, Pasadena, CA, 91107, US
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8:50 am EDT
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Best Buy - ipad2

I purchased an ipad2 on the 5th May 2011 from Best Buy in Pasadena. I was assured on purchase that the ipad2 would work internationally if I bought the 3G+ wifi. On returning home to Hong Kong I became aware, through trying to get the ipad connected to the internet, that it did not actually work internationally with 3G and would only work if wifi was available. On finding this out I tried to contact Best Buy although struggled to get through. Once I finally got through I was told that I would not be eligible for a refund or for a change of product as my 14 days return policy had expired. I am very disappointed as to how this situation has been handled. If I had been told that it would not work internationally I would not have made the purchase and feel that I have been lied to or not given the full truth about the product in order to secure a sale.

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Tanvir734
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May 26, 2011 9:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i received only 500 pounds out of 5, 000, 000.00 that I won. I have tried to call the agent for rest of my money but no response. I think he has stolen my remaining 4, 999, 500.00 pounds. The interesting thing is that I have paid upfront almost 865 ponds for taxes and different fees.

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