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Best Buy review: Purchase of a gift card

J
Author of the review
5:36 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

A $100 gift card was purchased for Netflix and never activated. The store will not activate the card or help us in anyway. Every number we called told us it had to be handled at the store level and nothing was done. We reached out to Netflix and they said the card have never been activated. We have lost $100 and Best Buy won't do anything about it.

Claimed loss: $100

Desired outcome: I want either a $100 Netflix Gift Card that I thought I bought or a refund to buy it somewhere else.

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