A $100 gift card was purchased for Netflix and never activated. The store will not activate the card or help us in anyway. Every number we called told us it had to be handled at the store level and nothing was done. We reached out to Netflix and they said the card have never been activated. We have lost $100 and Best Buy won't do anything about it.
Claimed loss: $100
Desired outcome: I want either a $100 Netflix Gift Card that I thought I bought or a refund to buy it somewhere else.
Confidential Information Hidden: This section contains confidential information visible to verified Best Buy representatives only. If you are affiliated with Best Buy, please claim your business to access these details.