Petco reviews and complaints 1
View all 573 complaintsPetco - Grooming Services East Riverside - Gabby
I had a grooming appointment for my dog set with specifications…short haircut, nail trim, flea bath. Told she is almost 13 and has a couple of moles. Dental care in progress & seen by vet 3/27/22. Chloee gets groomed every 6 months but I received a call from the groomer “Gabby” stating because she’s over 10 years old that I needed Chloee to be seen by the Vet first. She said Chloee is OLD & would best benefit from a MOBILE GROOMER! Gabby would not listen to me! Chloee is groomed every 6 month & never had issues! She refused until I take her to a vet first! Appointment canceled. Appointment set with Petsmart…I will NOT go back to PetCo!
Desired outcome: An apology would be nice!! I was treated unfairly
Latest Petco Reviews
Grooming my ckcs Very very poor customer service Fish department does not care about customer loyalty New manager at Oneonta NY location: Nicole Pedretti Grooming experienceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!