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CB Fast Food Chains Popeyes 3 Padre Pkwy, Rohnert Park, CA, 94928, US
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Popeyes
reviews & complaints
Popeyes company logo

Popeyes

3 Padre Pkwy, Rohnert Park, CA, 94928, US
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1 complaint
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Website
popeyes.com
Phone number
+1 (707) 588-8340
Category
Fast Food Chains
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 9:00 pm

Popeyes reviews and complaints 1

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T
8:01 pm EDT

Popeyes - Ordered at the wrong location.

On July 27, 2022 I placed an order for chicked then noticed it was the wrong location [#10496 Rohnert Park CA at about 1:30 PM] for $16.36. I immediately call that location and was told they could not cancel the order. I also checked the app and could not find a way to cancel. I sent an email from the app and the responase was a canned response and did not mention a refund.

I then ordered from the Popeyes near me [#3611 Vallejo CA] for $15.20 [same order at aboutg 1:52 PM] and picked it at 2 PM.

Popeyes could not tell me or have a way to cancel an order. [even for the wrong location 40 miles away].

I requested a refund for $16.36 and have not received any response.

But still going to Popeyes because they have great chicken.

Terry Pipp

[protected]

Desired outcome: Refund/credit/cupon for $16.36

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