CVS reviews and complaints 1
View all 3333 complaintsCVS - Manager Sonia
We understand that human rights are fundamental rights and freedoms that all people are entitled to, without regard to race, color.
Store #9341 Sonia - Manger
My daughter and her cousin entered the store 1/5/2020 in which to buy some pens and paper. The manger Sonia approached her cousin and said "You know your not allowed in this store" in which he replied " I don't know what you are talking about because I have never been in this store. I guess he looked like every African-American 16 year old boy in San Bernardino but their are a few things wrong with this accusation. One, he does not live here, he is from Victorville and has never been to the store. His aunt and I and the kids re-entered the store to ask why our kids were accused and asked to speak to the manager. My daughter has her own debit card and has no reason to steal things for her cousin. We spoke to the other manager Jerry who informed us in just 30min, she had left for the day. He also was not willing to give us her last name or when she would be at work. With him being a minor, I asked was there proof of the accusation, I asked the security guard who told us 'he was no snitch' (older African-American male) did he witness the act of him stealing. The young man was falsely accused of stealing in front of people with no proof. (Defamation of a character) Him being a minor, no adult was contacted, his character was placed on display which in this time we live in, was both embarrassing and left the young man frustrated. I would like answers and if this is a pattern with this manager, does she do this to other kids or just black kids. my phone number is [protected] or his Aunt at [protected]
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