Menu
For Business Write a review File a complaint
CB Drug Store CVS 1540 E Highland Ave, San Bernardino, CA, 92404, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

1540 E Highland Ave, San Bernardino, CA, 92404, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
T
12:37 pm EST

CVS - Manager Sonia

We understand that human rights are fundamental rights and freedoms that all people are entitled to, without regard to race, color.

Store #9341 Sonia - Manger

My daughter and her cousin entered the store 1/5/2020 in which to buy some pens and paper. The manger Sonia approached her cousin and said "You know your not allowed in this store" in which he replied " I don't know what you are talking about because I have never been in this store. I guess he looked like every African-American 16 year old boy in San Bernardino but their are a few things wrong with this accusation. One, he does not live here, he is from Victorville and has never been to the store. His aunt and I and the kids re-entered the store to ask why our kids were accused and asked to speak to the manager. My daughter has her own debit card and has no reason to steal things for her cousin. We spoke to the other manager Jerry who informed us in just 30min, she had left for the day. He also was not willing to give us her last name or when she would be at work. With him being a minor, I asked was there proof of the accusation, I asked the security guard who told us 'he was no snitch' (older African-American male) did he witness the act of him stealing. The young man was falsely accused of stealing in front of people with no proof. (Defamation of a character) Him being a minor, no adult was contacted, his character was placed on display which in this time we live in, was both embarrassing and left the young man frustrated. I would like answers and if this is a pattern with this manager, does she do this to other kids or just black kids. my phone number is [protected] or his Aunt at [protected]

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.