CVS reviews and complaints 1
View all 3333 complaintsCVS - Pharmacy staff
I went to my local CVS on Saturday February 20th to pick up my daughter's prescription. A staff by the name of Jocelyn brought the medication and said it would be $10. I advised her that my daughter has met her out of pocket max for the year on January 26, 2021 and there should be no copay. She said that's what it is and she was not going to do anything further. I asked her to run it again and she said the computer said already that we owe $10. She would not run the insurance again, said to pay $10 or go talk to my insurance on Monday and walked off. Never have we received such bad treatment over running the insurance again. All the other pharmacists have been really nice, never had a problem before. They always took the time to look into our questions. But this person Jocelyn was extremely rude, did not want to help at all, did not want to run the insurance again. Because of her we are ready to switch all our prescriptions to a different company. Very disgusted at the treatment received.
Latest CVS Reviews
CVS Pharmacy new thelephone voice response system is bad CVS Pharmacy - wrong prescription filled Customer Complaint - CVS Store # 9819 on Depot St. in Vacaville, CA 95688 Phone system for trying to contact a particular pharmacies Worst store ever!!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!