Menu
For Business Write a review File a complaint
CB Drug Store CVS 3081 Stevens Creek Boulevard, Santa Clara, CA, 95050, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

3081 Stevens Creek Boulevard, Santa Clara, CA, 95050, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
S
3:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS - dispensed incorrect amount of medication

Pharmacy Location:
CVS Pharmacy, Store #9944
3081 Stevens Creek Blvd
Santa Clara, CA 95050

Pharmacy dispensed incorrect amount of medication. I have been on the same meds for 4 years and never have received the incorrect amount. I tried a different CVS Pharmacy location because they carry a specific manufacturer of my medication. This same location shorted me 45 pills. I have contacted my doctor and she advised to fill out a police incident report because CVS refused to do anything. She also suggested I file a complaint with the CA Dept of Consumer Affairs, Pharmacy Board. Later that night, after picking up medication from CVS, I actually had to go to the ER because of a (separate) medical reason. I accidentally cut my leg and had to get stitches. I didn't check my medication from CVS until 7/17/2014 because I couldn't take it with the medication for my laceration. When I realized that the quantity was incorrect (supposed to be 90 count), I immediately notified my doctor, my insurance company, and CVS. I have filed an Incident Report with the City of San Jose Police Department, as well as with the California Department of Consumer Affairs Pharmacy Board. CVS seems to not want to take responsibility for their mistake but CVS as a company has many complaints similar to mine. This is unacceptable.

Read full review of CVS
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.