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CB Retail Stores Best Buy 26531 Bouquet Canyon Rd, Santa Clarita, CA, 91350, US
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Best Buy
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Best Buy company logo

Best Buy

26531 Bouquet Canyon Rd, Santa Clarita, CA, 91350, US
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1 complaint
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 8:00 pm
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5:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Best Buy - worst buy

I bought my wife a digital camera to replace the one she had. The previous was bought at this same Best Buy but was ruined accidentally. We did not purchase insurance. The seond time, we again were asked by the sales associate if we wanted insurance. We specifically wanted to know if theinsurance covers all damages. After she convinced us that the insurance would cover the cost of any and all damages, even accidentally. We paid close to $600.00 for the package. A year later, while vacationing, the camera was ruined when I fell with it. When I returned to Best Buy, they told me that the insurance did not cover accidental damages. It was an extension of the one year warranty already included. Best Buy will do whatever it takes to take your money. They are dishonnest and untrained. Best to shop at Circuit City.

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