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View all 2761 complaintsWalmart - Self-check out area not suitable for individuals with disabilities
I was in the Selma Walmart today in the checkout area in California. There was an individual who was disabled and could not speak, possible stroke victim. He was trying to get to a checkout and the portable scanner was broken. It was very busy at 1230 hours and everyone kept crowding in front of him, pushing him aside and he was having a difficult time as it is, with being ignored by staff. (IRONICALLY, the staff members there were helping fellow staff members checking out their own groceries. Cannot some type of service be provided during check out? You provide handicap parking and then leave them to the inconsiderate customers without any help!
Desired outcome: Help with disabled customers in Self-CHECKOUT.
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