Crunch Fitness

Hello Liza,
I recently signed up to crunch Van Nuys from Northridge location. I've been an active member for over 3 years now. I have never met anyone in my life as rude, disgusting and disrespectful as the small group instructor Mike at the Van Nuys location. First and Foremost Mike needs to learn how to communicate and talk to people.

Today I worked out at for my 3rd or 4th time at this location I can't believe I was disrespected and called an ugly [censored] I did not know about the group session, time or area where it's done. I was working out by the weights on the blue rug as I often started to do since I started working out here I was rudely interrupted by Mike in a very disrespectful tone and manner as if I knew that there was the small group workout session in that area. (Had no clue) as the Crichton's in Northridge classes are held on a " private area"
Mike then proceeded to talk to me very rudely and disrespectful stating that we're about to have a class here and you NEED to move Now.

I stated to him wow is that the way to talk to people. He then walked off and grabbed someone else who name was Troy, Troy was polite and explained to me that there is a group session starting in the area I was in and if I can please move. I then stated yes I can move and asked Troy if he could help me move my weights I was using to a different area where I was welcomed to workout. Mike then started pestering me and saying rude things as I walked away with Troy. I asked if he said something? He was very childish with his reply and stuck his tough out at me like a child, I laughed and walked away. Troy helped me and then explained when and where the session took place, I told him thank you for his help and he left..

After about 10 mins I finished my workout and walked over to put the weights away I walked passed Mike with my headphones on and I guess he thought I wouldn't hear him. As I walked pass to grab my things to go Mike called me an ugly [censored]! Wow seriously! What type of people do you guys have training and working at crunch? I'm firstly sending this email to you, I spoke to the manager Angel who was such a sweetheart and provided me this info, also I will make sure this gets to corporate as well, this was a horrible experience and needs a response or resolve. People like mike should not be working there if he doesn't know how to treat people. Your bad side should never come out or be displayed at work what so ever, so unprofessional and unpleasant.

This was so horrible and I fear coming back into this location..