Best Buy reviews and complaints 1
View all 1148 complaintsBest Buy - upgrading phone
My son and I went into best buy to upgrade his phone. A lady came over because we were looking a phone. She didn't introduce herself or make us feel welcomed. Another gentlemen then came over, to which no introduction or making you feel welcomed. He said when we were ready, to go to the counter and he would check out our purchase. Customers need to feel welcomed and appreciated. We did not make the purchase we were there to buy.
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