Menu
Login
On Monday, June 24, we came to the store to buy a tablet, when we just entered the store manager looked at us very disapprovingly because we entered the store at 755pm and the store closes at 8pm. When we asked for help, a man, a store employee with long gray hair, glasses and a tattoo on his right arm, came, he was very reluctant to do everything as much as possible, since the store was closing and we told him that everything was fine, we’d better come back tomorrow since they were closing, as soon as we turned our backs he called us [censored]ing idiots, we had a baby in the stroller! Seriously? When I asked the manager his name, she refused to talk, then she said very quickly and incomprehensibly... The manager said that he said bad words not to us, but on the radio to someone! This is not true, he did not speak into the walkie-talkie, it was addressed to us! Our evening is ruined, his behavior may be due to the fact that we are not Americans and do not speak perfect English, or because we arrived at the store at 755pm. It’s very unpleasant and offensive, I’ve never seen such terrible customer service, it’s terrible!
Go back to the store and demand to speak with the highest-ranking manager present. Make it clear that the behavior you experienced is unacceptable and that you expect disciplinary action against the employee. Document everything, including the manager's response. If they don't take your complaint seriously, escalate it to corporate headquarters. Use social media to expose the incident and pressure the store to act. Stand your ground and ensure they address this unprofessional conduct.
Why should I do that? Why should I do more work. If your employees were not so lazy this would not be an issue. You are obviously an employee. Your company made me so angry that I took my anger out on my grandmother. I gave her a black eye, Now I face charges. My dad is helping her file charges. I was arrested.