Best Buy reviews and complaints 1
View all 1148 complaintsBest Buy - False Advertising
Best Buy website showed an LG 65"TV"open box"with an excellent rating, including all accessories at the Grand Junction, Colorado store. The price online stated $1335.99 with all accessories.
Upon arriving at the store and inquiring about this particular item, they had a unit that the manager told me was that unit, but with no accessories, was wrapped in bubble wrap and had a price sticker of $1284.99
Incidentally, this was another"open box"unit shown on the website as"OPEN BOX - FAIR"rating, and showed with no accessories.
The manager said they couldn't control the listing and had no way to correct or modify the website item wording.
Felt like"bait and switch" to me!
False advertising, maybe?
Deceptive sales practices FOR SURE!
Desired outcome: I would like to see managers better trained to make a sale.
Latest Best Buy Reviews
Audio installation shorted out my bose system neglected install Payment Deceitful sales practice You have got to be kidding! Terrible customer service 19225 Alderwood Mall Pkwy Suite 130, Lynnwood, WA 98036Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!