Kohl's reviews and complaints 1
View all 683 complaintsKohl's - Failure to assist at time of cashing out at store.
On Saturday 9/26/23 I visited Kohls in Brandon, FL., store was very busy, and sales associate was shuffling customers to the new self-checkout. There was no direction or assistance, I used my Kohls pay app. Total cost was $420.51.
On Sunday 9/27/23 I visited Kohls in Orlando, FL, store was not busy, and sales associate was very helpful. She told me that it was the last day for 40% off friends and family.
I am very upset, as I have been a long time Kohls customer, I am elderly and 40% off the purchase price in Brandon would have been extremely helpful to me.
Desired outcome: I have my receipt and would like some type of either discount or possibly additional Kohls Cash. This is unacceptable.
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