Walgreens reviews and complaints 1
View all 1823 complaintsWalgreens - discrimination of disabled person
Walgreens Pharmacy discriminates against disabled people who have valid prescriptions for pain medication and today really took the cake when they refused to fill a prescription for Lidocaine Ointment 5% by telling me that "we don't feel comfortable filling this prescription" and when I asked why they just re-stated the same comment except added "we have been told to tell you that we don't feel comfortable filling this prescription". Meanwhile, for the last 5 years they have felt "comfortable" filling my prescription for Vivelle Dot (hormone patches for menopause). They are listed as a "preferred provider" by both Medicare and United Healthcare but refuse to fill certain prescriptions. THIS IS BLATANT DISCRIMINATION in my opinion. THEY SHOULD BE REMOVED FROM BOTH MEDICARE/MEDICAID AND UNITED HEALTHCARE AS A PREFERRED PROVIDER.
The complaint has been investigated and resolved to the customer’s satisfaction.
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