CVS reviews and complaints 1
View all 3333 complaintsCVS - Prescription refill
01/22/2024, Primary care Dr ordered a 90 day AstraZenica Farxiga, cost $25 per 30 day. It was filled with Prasco DapagliflozinTabs for only 30 days at a cost of $50. When questioned, was told Insurance problem. I contacted my ins co - Cigna, and they assured me Farxiga was on the approved list for 90 day at $25 per 39 days. Who authorized the switch? Why was "insurance" blamed?
Also, my wife Diane Laria, a diabetic, never paid for Accu-Chek strips. The wanted to charge her for them. Again when questioned, "Insurance" was blamed. Her medication increased as follows from the prior refills to currently: Omeprazole DR 20 MG Capsule (90) $2.45 to $12.69; Prevastatin Sodium 40 MG Tab (90) $4.29 to $21.72; Levothyroxine 75 MCG Tablet $4.98 to $21.15.
These are not the first time we experienced issues with this CVS however these are the proverbial straw that broke the camel's back.
Claimed loss: See increased costs outlined above
Desired outcome: Reimbursement and response to questions at the end of Para 1 above.
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