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CB Drug Store CVS 302 E James Lee Blvd, Crestview, FL, 32539, US
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CVS
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CVS

302 E James Lee Blvd, Crestview, FL, 32539, US
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2:56 pm EDT
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CVS - Pharmacy

The CVS pharmacy in Crestview, Florida will not answer the phone when you need to speak to someone. This has happened to myself and to family members. I detest having to go inside, especially to witness everyone ignoring the phone calls. I decided after waiting over 15 minutes on hold to try a different avenue. I pressed 2 as if I was calling from a doctors office. A miracle happened and someone actually answered. I should not have to go that route to get a hold of someone. I get a lot of prescriptions filled there and if I had a choice, I would go eleswhere. I know everyone is short staffed but there has to be some sort of customer service.

Desired outcome: Staff training on answering the phone.

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Ghost8531
Aug 09, 2021 7:53 pm EDT

So THAT'S how a woman gets through, thanks!

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Ghost8531
Aug 09, 2021 7:52 pm EDT

Wrong gender. Happens to me too.

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