Houzz reviews and complaints 1
View all 126 complaintsHouzz - wilderness outdoor furniture and flooring fort myers, florida
We hired Mark Hernandez and Savanna Reid, under the business name of Wilderness Outdoor Furniture and Floors April 2018 to Reno two bedrooms, two bathrooms and a hall.
We are Canadian and were not here to supervise their work. After almost 8 months we returned to a mess. In Dec. 2018 we fired them.
Broken tiles both on flooring and in showers. Terrible drywall work and painting. The trim cuts were a mess. Everything they touched needed to be redone. Unfortunately, being out of country we made the mistake of trusting them and paying what we thought were completed jobs.
We later found out that no permits were pulled for plumbing and electrical. They actually brought a toilet in (it wasn't our old toilet and it wasn't a new toilet). Our neighbors later told us that Mark and Savanna we sleeping here using our kitchen to cook meals. To add insult to injury the money we paid upfront for granit and shower doors were not used to pay for them. We will now have to pay for the remainder of those payments or have a lean on our home. This has been a living nightmare. We truly feel robbed.
50, 000.00 already paid out for a mess. 20, 000.00 is our quote to fix Mark Hernandez and Savanna Reid's "Wilderness Furniture and Flooring" ability to be nothing more than con artists.
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