CVS

CVS in holiday Florida on 2513 us hwy. the WORST! ABSOLUTE WORST pharmacy I have ever had to deal with! I am taking this complaint to the higher ups and as many as I possibly can! This is the 12th time since being with this pharmacy that they have messed up my sons medicine. My son has autism and adhd and needs his medicine to focus and learn in school. This pharmacy is constantly screwing it up to the point my entire doctors office is fed up as well!
You can't even get a hold of anyone to help! Phone wait is an hour or longer, 20 to 30 minutes drive through and same as inside and it was like this pre-pandemic! This pharmacy needs some serious help! Neglecting to fill a child's medication! Horrible!

Dear Sirs,
Upon a recent trip to your 24 hour store in Holiday, Fl, after gathering the items to purchase, I was immediately
unwelcomed by one of your employees whose stare at me could have knocked down a building. To avoid this individual,
I waited for the other c!erk (who actually was your night manager). Having sensed my uneasiness in dealing with the employee who chose to stare me down, she chose to close her register instead of checking me out, thereby forcing me to check out with this individual who was not only visually unfriendly towards me but refused to give me the discount on 2 BOGO half off items. He asked me for my CVS card and I told him I didn't have it. So instead of asking me for my phone number he just charged me double instead of the discounted price. When I realized this, he made me want at the end of the line behind 3 or 4 other customers. After getting back, I showed him my receipt and asked for the BOGO price. He then said to me that I needed to go back to my car to get the actual items so that he could scan it in when the product was clearly described in the receipt. All the way, the harassing comments continued even after I went back in the store to do what he should have been doing, to get the actual product which it wasn't. This is out and out harassment not only by your employee but also the store manager show refused to take charge of the situation and give me my BOGO price due! The 2 items were as follows: CVS MELT 5MG G MY 60CT 11.29T and M&M ORIG SHARESIZE 3.14 2.19B. Obviously, I have the receipt and refuse to take this employee harassment and dishonesty lying down.