Midas reviews and complaints 1
View all 310 complaintsMidas - overcharging
What a rip off!
I went in to get my car's front brakes changed. The manager suggested the basic change of pads with what seemed a reasonable price. However, shortly after they disassembled the wheels, they came back indicating that the car needed new rotors due to heavy rusting. The manager used the computer to prove that they could not be resurfaced. When I asked him for the price, he said quoyed a number that seemed high and I asked for the car's factory parts. He then indicated that it would cos significantly more as the dealer charged very high prices. So, I authorized the used of after market rotors and pads. Paid over $500 (which included an oil change for $19.95). During the "inspection, " the manager claimed that there was a fluid leak in one of the rear seals. I told him to leave it as the car was under warranty.
After the breaks were done, I took the car to the dealer to get the warranty repair done on the differential seal. Much to the dealer's and my surprise, there was no leak where MIDAS said there was and the dealer found that the oil drain was loose and leaking the freshly changed oil.
I took the opportunity to ask for a quote to changed the front brakes and to include brand new, factory authorized rotors. The quote was $329. Not the nearly $500 I paid MIDAS.
When I called the manager at the location where that provided the service, he basically talked bad about the Jeep dealer and referred me to a MIDAS 800 number which does not get you to a human being.
MIDAS is simply dishonest! It's a rip off. KEEP AWAY BY ALL MEANS.
DAMAGES:
So far it cost me nearly $200 more than necessary to change front brakes. Hopefully these brakes will function properly for a while.
Also, my car could have had significant problems had the oil cap issue not been noticed.
Hopefully this MIDAS location did not fool around other parts of my car just to break them and cause me to bring the car back in.
The complaint has been investigated and resolved to the customer’s satisfaction.
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was charged 635.99 for a fuel pump that is aviable at Auto Zone for $204.57 . Midas told me it was a ford OEM but after looking up the part No. FG1150
it turn out to be Delphi fuel pump, that is sold on line for around 2 hunded dollars . i call them and they said that Midas makes the priceing, so with 2 hours of labor at $140.00 an hour
plus tax it came to $973.16 . i think that is over charge, you can look it up, my car is a 2001 Ford Taurus LX V6 182 3.0l OHV, also Advance auto was going to give me 25% off if i ordered it
online, the part no. is FG1150, and to top it off they made a mess out of my carpet...not happy with Midas and will not return...