DriveTime Automotive Group reviews and complaints 1
View all 306 complaintsDriveTime Automotive Group - use my info to another person purchase a car
i trade in my pickup truck isuzu hombre 1998 for a chevy impala 2007 with with my fianceshe did not have enogh credit so they ran my info with her name THE CAR has my tag my insurance my address i have to pay it but her name is on the car the gave her all my info and they turn there back on me we got separated the next day and i wanted to take the car back and no luck and now she has the car don't want to give it up or pay my trade in the sales man trick on me now him and the asst. manager are hidding from me every time i go there they are outof the ealer, the other party did not give not a dime for that car i feel that my info was stolen by this people the salesman my ex fiancee and the asst, manager
The complaint has been investigated and resolved to the customer’s satisfaction.
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Oh my goodness so thats what it was. I on the process of getting the car i have right now, one of the ladies that was helping me grab a document with a different name on it, because i was trying to choose from 3 different cars and evaluating their pros and cons, she said let me get you a quote on this car using that info from the document that she has when i grab it to read it she said oh no thats not your info in just using it to see if your get approve using my $2, 000 down payment, because i got a the honda pilot and they did wanted me to put more down payment unless it depends on what car i get. Hmmm so they do that too... You know their selling the car for 17, 000 i put $2000 down and my whole payment after 60 something months turned $28, 000 something dollars. When i ask them how so because when i added every thing up it didn't match the numbers they said that they were using a different method and that s what came out . I cant believe that, i called the next day, ask for explanation and they said they'll call me back which they never did.