Booking.com reviews and complaints 1
View all 1681 complaintsBooking.com - Hotel LaFlora
You gave this hotel an 8 rating and described the hoted as lovely
1. The room is over the mechanicals of the hotel so the floor vibrates making the bed vibrate. It is making me nausiated
2. The pillowcases are dirty
3. The room looks onto a shaft.
4. I was told i need to clean my own room. He would supply the products.
5. This barely qualifies as a hostel.
I am due to stay 8 nights. It is too late to change as i prepaid.
I am very disappointed in your standards of quality and cleanliness.
Desired outcome: I want a tranfer if rooms and refund
Latest Booking.com Reviews
Customer service Couldn’t fly on 22.11.2024 from Gatwick Airport, London, due to security reasons. Refund Never buy and book in this website Frustrating experience with booking.com - seeking legal adviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!