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CB Department Stores Fresco Y Mas 948 SW 67th Ave, Miami, FL, 33144, US
Fresco Y Mas company logo
Fresco Y Mas
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Fresco Y Mas company logo

Fresco Y Mas

948 SW 67th Ave, Miami, FL, 33144, US
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2 complaints
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Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
A
5:49 pm EST

Fresco Y Mas - Deli treatment racism

I went shopping at 948 sw 67 ave as always never had a problem it was about 4:15 pm when I went to the deli when it was my turn the person attending said who wants cheese I didn't answer because I didn't want cheese, she went on to ask me what I wanted I told her I wanted to purchase ham. The attendant went on to say that they were cleaning the meat slicer I told her I would wait she then said it would take a long time then I would need to wait for it to dry, I told her I wasn't in a hurry, she seemed angry that I was waiting so I went to another attendant and asked if she could call the manager, said I would have to go to the front of the store but she also took the time to explain policy and procedure and I understood and continued to wait. The first attendant started to provoke me by telling the gentleman who was cleaning the machine very loudly that I just had to wait that's when I got a little upset and told her [censored] what you think i'm doing i'm not bothering anyone. This employee of fresco y mas had the audacity to discriminate to tell me I must speak spanish I said i'm and american and am not required to speak spanish the employee waived me off winked at another customer and ignored me, rather than putting myself at her level I went to the manager on duty and explained the discrimination against me by this employee and wanted to file a complaint due to racism. The manager on duty explained that she wasn't the employee's manager but will speak with her and inform her manager.

Desired outcome: Employee should receive a warning and customer service classes. I would also like a written apology.

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10:56 am EDT
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Fresco Y Mas - Marsh Allan 18” portable charcoal grill

They had the product under another price at the entrance of the store trying to fool the customers.
I saw this charcoal grill at $18.74 then they told me the correct price is $40. Are they playing with our money or something. After I ask the manager on duty, a short, fat grey hair man he send me to cuba (with a very racist way) to ask for any complaints.
I have the video with the upset guy.

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