Menu
For Business Write a review File a complaint
CB Department Stores Fresco Y Mas 948 SW 67th Ave, Miami, FL, 33144, US
Fresco Y Mas company logo
Fresco Y Mas
reviews & complaints
Fresco Y Mas company logo

Fresco Y Mas

948 SW 67th Ave, Miami, FL, 33144, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
A
5:49 pm EST

Fresco Y Mas - Deli treatment racism

I went shopping at 948 sw 67 ave as always never had a problem it was about 4:15 pm when I went to the deli when it was my turn the person attending said who wants cheese I didn't answer because I didn't want cheese, she went on to ask me what I wanted I told her I wanted to purchase ham. The attendant went on to say that they were cleaning the meat slicer I told her I would wait she then said it would take a long time then I would need to wait for it to dry, I told her I wasn't in a hurry, she seemed angry that I was waiting so I went to another attendant and asked if she could call the manager, said I would have to go to the front of the store but she also took the time to explain policy and procedure and I understood and continued to wait. The first attendant started to provoke me by telling the gentleman who was cleaning the machine very loudly that I just had to wait that's when I got a little upset and told her [censored] what you think i'm doing i'm not bothering anyone. This employee of fresco y mas had the audacity to discriminate to tell me I must speak spanish I said i'm and american and am not required to speak spanish the employee waived me off winked at another customer and ignored me, rather than putting myself at her level I went to the manager on duty and explained the discrimination against me by this employee and wanted to file a complaint due to racism. The manager on duty explained that she wasn't the employee's manager but will speak with her and inform her manager.

Desired outcome: Employee should receive a warning and customer service classes. I would also like a written apology.

Read full review of Fresco Y Mas
Hide full review
ComplaintsBoard
N
10:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fresco Y Mas - Marsh Allan 18” portable charcoal grill

They had the product under another price at the entrance of the store trying to fool the customers.
I saw this charcoal grill at $18.74 then they told me the correct price is $40. Are they playing with our money or something. After I ask the manager on duty, a short, fat grey hair man he send me to cuba (with a very racist way) to ask for any complaints.
I have the video with the upset guy.

Read full review of Fresco Y Mas
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.