CVS reviews and complaints 1
View all 3333 complaintsCVS - Pharmacy/pharmacist
I've have a horrid experience with this pharmacy. I am a mental health patient with a chemical imbalance who was denied his medication by Gregory the pharmacist. Besides being extremely rude he instructed me who keep in mind is a mental health patient needing his medication to fill my prescription at my local CVS and have it mailed to me which upon researching is a federal felony. What type of pharmacist is CVS letting work for them who get to pick and choose who they help unethically! What type of pharmacists are allowed to control and instruct mental health patients medications which when restricted from filling can be harmful to ones wellbeing! This type of biased, unethical behavior should not be tolerated and pharmacists should be terminated and have licenses revoked for this type of behavior! Also CVS or this pharmacist has to be held accountable for charges occurred when another's doctors appointment is charged to get proper medications filled from another pharmacy as everything is electronically filled and documented which requires another visit. Not only is this a horrific experience for any patient who desperately is in need of ones medication it is unacceptable as it takes time away from other patients who are in need of services while you are forced to another visit which takes time and money. Everybody should stay away from this pharmacy and store if they support Greg the pharmacists actions and any any CVS if they are ok with an employee of there's instructing mental health patients to commit crimes!
Desired outcome: Greg be relieved of his duties.I am a supporter of CVS for years,I don't want to go anywhere else.If they condone such actions it is because they don't support ethical behaviors.These actions are not acceptable in the medical field!
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So sorry you had to deal with that. CVS wake up! You think just because you buy up all these other pharmacies your customer service can be horrible and people will have no choice but to go there. That’s no way to run your business. Your customers should be a high priority. I don’t go to cvs unless I have to because of rude, condescending employees in the pharmacy.