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CB Department Stores Sears 1370 Oviedo Marketplace Boulevard, Oviedo, FL, 32765, US
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Sears
reviews & complaints
Sears company logo

Sears

1370 Oviedo Marketplace Boulevard, Oviedo, FL, 32765, US
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Website
www.sears.com
www.sears.com.mx
Category
Department Stores

Sears reviews and complaints 1

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11:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sears - battery theft/discarded

I dropped off my battery (under warranty, $129) to be tested. Got a call back it tested good. Went to pick it up and the long wait was ridiculous. I left and returned after a month when I had time to pick it up this past Saturday, Dec. 26, 2009 and the manager said my battery was not at the store and he could do nothing about it several times.

I received no call at all about it being discarded while under warranty. I called Sears Customer Service to report a complaint the same day and was told the District Manager would call me back within 48 hours. I received no call as of yet. I called Customer Service again this morning and was told the exact same thing again..48 more hours.

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