CVS reviews and complaints 1
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We have continually experienced difficulties with this pharmacy. My granddaughter is bipolar and is enrolled with stay well insurance. The many issues have been their refusal to fill a given med even though it was prescribed by the doctor, issues relative to dosage or availability and the last case, today at 1130 19 Sept 2021 I waited at least ten minutes before asked if my granddaughter has insurance! Silly, as we have been shopping in that store for at least 10 years. After waiting, I was then asked if I had the insurance card with me! No sparky I'm on the fly having been there days ago and was faced by the very same issue. The doctor called and straightened it out and I was dispatched after the store notifying us the script was ready. Ready for what? Another circus act of who's on first?
Desired outcome: request remedial action. Oliviah Pawlicki dob 7/7/09
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