Walgreens reviews and complaints 1
View all 1823 complaintsWalgreens - An employee - Dorian - a manager
I went into Walgreens to exchange some items. The cashier tried to help me and she could not. The register was not allowing her. She apologized and mentioned that she was new and did not have access that I needed to have the Manager help me and pointed to the register across from her. So, I picked up the items and went to the register where there was another person (Black Female) being attended to. I got on the line and the Man, employee saw me and rolled his eyes and starting knotted his head and blowing air from his mouth, huffing and puffing while looking at me. He did this on two occasions back to back. So, I asked, Are you Alright? He did not acknowledge me. When it was my turn to go to the register, he again is twisting his face, rolling his eyes, knotting his head and huffing and puffing through his mask. So, I explained to him what the exchanges were and all of the meantime his is saying, "I just got here" "I just got here", while I am trying to explain about the items in front of us. He still knotting his head and said, what's the problem? (Rudely), So once again I started to explain to him why and he again interrupted me and said, "I just got here, all I want to do it walk into the door, I just got here". She he started making the exchanges on the register all along banging and hitting the keys really hard with an attitude. Then he said, "This is not even the store you brought this from!" I said, I know this, the store I purchased it from is all the way by my job and I am home to day and so I came here. He continued to roll his eyes, knotting his head insinuating No, and puffing through his face mask. He did not treat the black woman like the bad way he treated me. I have been coming to this Walgreen location for about 15 years and have never been treated this way. I am very upset about the treatment he displayed against me and how he misrepresented Walgreens. I feel discriminated against and I have never felt it before this so call Manager (Dorian) was to help me. His was a Black Male, about 5'10", 200lb, long black threads in a pony tail. His name badge was turned around so as to no one can see his name. I got all of the information from the receipt. I have never made a complaint because I feel people are too quick to complain but not give a compliment. But this is not right and I could not let him continue to treat any of the customers the way he treated me. If for any reason you need to contact me please feel free to call me: [protected]- Alida.
Desired outcome: That he does not treat or make anyone else feel the way he treated or made me feel.
Latest Walgreens Reviews
Christmas card quality Prescription service Pharmacy Not filling a prescription and not disclosing reason. Mixed Experiences with WalgreensGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!