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CB Furniture Stores City Furniture 1110 Canal St, The Villages, FL, 32162, US
City Furniture company logo
City Furniture
reviews & complaints
City Furniture company logo

City Furniture

1110 Canal St, The Villages, FL, 32162, US
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1 complaint
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Website
www.cityfurniture.com
Phone number
+1 (352) 751-2980
Category
Furniture Stores

City Furniture reviews and complaints 1

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J
8:30 am EDT
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City Furniture - southern motion power sofa and power loveseat carver bge mc po/re/sf & lv

purchased 1-30-17...touted as a microfiber durable material...but after 2 years the surface covering deteriorated and the leather-like fabric began to flake off in areas that DO NOT even contact the body...furniture was NOT even heavily used by 2 older adults...although I purchased the extended warranty City Furniture will not contact you and will not refund my money even though 2 home visit adjusters said it is a problem that can not be fixed as it will continue to spread like a cancer and the flaking will not stop...I have found another retailer (Babette's) who carries Southern Motion in top grain leather in my color choice, but I need the money refunded from City Furniture in order to pay for the new set. I have had Southern Motion previously in fabric upholstery and had no problems, but to continue with your product I expect better customer service from the retailer, and from you as the vendor, to take responsibility for a defective upholstery.

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