LongHorn Steakhouse reviews and complaints 1
View all 393 complaintsLongHorn Steakhouse - odor inside the restaurant.
We visited the location in canton, ga last night, 8/14. When we walked in I immediately smelled the sour smell of dirty, wet, dishcloths. It was extremely unpleasant. I asked the server what the smell was and he said he did not smell it. Of course, he had probably been there for some time and had gotten used to it! The last time I was there a few weeks ago, the same odor was in the air. I would appreciate it if the manager of that location could be notified. I'm not the only one who could smell the terrible, stale, and sour odor. Just think of an old, smelly, rag sitting in front of you at the table... This is exactly what it smelled like. If they are using those old dirty rags to clean off the tables I can only imagine the bacteria they must also be spreading as well.
I have never complained about a restaurant before, but I normally love longhorns. I won't be going back if the issue is not resolved.
Thank you.
Refund/gift card would be nice. At least that would make the $80 dinner seem not so much a terrible experience.
Latest LongHorn Steakhouse Reviews
Customer service / waitress Left hungry as they couldn't cook my steak over fire as ordered. Flos 9 ounce filet Horrible Mixed Experience with Longhorn SteakhouseGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!