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LongHorn Steakhouse

LongHorn Steakhouse review: Customer service / waitress 1

M
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5:10 pm EST
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The waitress Laura who we had at the Longhorn Steakhouse on Roosevelt Blvd Whitman shopping Center was openly talking to another employee how she does drugs and was laughing openly. I find this behavior irresponsible and disgusting in an eating establishment. The topic or conversation and drug of choice was cocaine.. I firmly believe you should not be discussing such things at a place of buisness where families are within an ear shot. This is just gross I’m disgusted and won’t be back and will be letting anyone I can know the type of service that is being. Provided. Who even knows if she had the drugs on her. That could get in food and cause major problems.. I will also he contacting Darden corporate offices as I under stand they own Longhorn. Dirty uniform disgusting behavior. Unacceptable.

Desired outcome: Employee should not be serving the general public with a drug problem

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L. Wilderman
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Dec 11, 2024 10:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This type of unprofessionalism should be reported to LongHorn Steakhouse as a matter of priority. This relates to ground level contact with Darden's corporate office, in which the specifics of a date, a location and the name of the waitress involved should be included. Such conduct is totally out of order, more so, in a family type restaurant. It makes sense to seek redress for such – nobody should go through that when eating. If this complaint is not rectified, move on to a more professional place.

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    1000 Darden Center Drive, Orlando, North Carolina, 32837, United States
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    Dec 18, 2024
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LongHorn Steakhouse Category
LongHorn Steakhouse is ranked 5 among 35 companies in the Casual Dining category