Family Dollar

They need to change the name from Family Dollar to flea market. I am a new resident in the area and never in my life time seen a store so poorly managed. This corporation should be ashamed. Yesterday I visited the store to purchase toiletries for my home. I arrived at the store at 9:00am on 7/7/2020 and the store was closed. This is not the first time I have experienced this. On several occasion the store is either not open or closed very earlier without notification on the door. In addition, the floors are nasty, merchandise misplaced or scattered throughout the store. On last week I was searching for allergy medication, asked a store attendant (who was busy chatting on her phone)which aisle the product resides and she had no clue. As a General Manager for one of the biggest retail stores in the Georgia area such a unpleasant shopping experience is not only unacceptable the store manager would be fired. A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. General Managers are tasked with overseeing daily business activities, improving overall business functions. In this case neither task and/or responsibilities are being executed. If you are a resident in this area stop spending your money there. Today I discover an awesome Dollar Tree and Dollar General within the proximity. The stores were very clean and the customer service is A+.

Please help me understand store operation at the Family Dollar store on 4602 E Ponce de Leon Ave, Clarkston, GA 30021 #3475. The information on the internet states opening hours are 8am through 9am. However, for little over a month the store has opened "whenever on feels the need to work." I understand we are in a less than normal environment with Covid-19. But as a business who service a community it would be nice to know when the store is open. Furthermore, when the store is open it looks like a Tsunami took place there. I have visit many of your stores, and I have to say store #3475 is by far the worst. I really don't know how you guys stay in business. Because of the no-show, filthiness, and lazy representative I have to travel 3.0 miles to Dollar General located off of 5209 Memorial Dr, Stone Mountain, GA 30083. Not complaining about the inconvenience because the contrast to your establishment is refreshing to say the least. I think if there is a General Manager assign to this store a surprise visit just might increase your ROI..