Truist Bank (formerly BB&T Bank) reviews and complaints 1
View all 979 complaintsTruist Bank (formerly BB&T Bank) - Fraud alert, no online banking, online banking making two payments
First the online banking did not pay my house payment, then it paid it twice. Next I got a fraud alert, got a new debit card, still have charges on my banking app. Tried to deposit my check today and they are experiencing technical issues. I held on this week a total of 5 hours to try to get these things taken care of. I cant wait to get my money outta there and get with a bank that cares. This is beyond crazy.
Desired outcome: Fix my fraudulent charges, fix your online banking bill pay and let me deposit my check
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