Super 8 reviews and complaints 1
View all 574 complaintsSuper 8 - horrible customer service
I stay at this locale occasionally. During the corona virus, I have stayed here 5 times in last 2 weeks. The manager asked me a strange question have I been to see the room? How could I see the room when you haven't signed me in yet? Then the general manager made it a point to tell me that he gave me the wrong rate, a very good rate. This was all spoken with a mask and strong accent. I got upset and tried to call corporate complaint # and she denied saying anything, I could not understand one word that customer service rep said. I finally hung up. Then the gm tried to say she was just mentioning it but I think she really wanted more $. The next day I apologized for being short even though I knew I was not wrong. She said she hoped I was in a better mood today. Totally diflecting the blame. What kind of customer service is this and if you didnt want more money, why did you ssay anything? Today the vending machines werent working and I lost $2.50. The manager just said don't put any money in it. He never offered a refund. I informed them the bedspread had a burn hold in it and I diod not want to get blamed. The girl said we cant make every room perfect with no apology. The room I had before this had a mes behing the rfrigerator which I took pics of. I told them about it. Rather than clean it, they ignored it. I stayed that day and left. Do not stay here
Latest Super 8 Reviews
Rip Off Horrible management and staff. Unsafe hotel conditions. My stay was horrible Price charged for 1 night, two rooms Super 8 by Wyndham Indianapolis SouthGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!