Kohl's reviews and complaints 1
View all 683 complaintsKohl's - Unfair billing/ late fees
I bought $142 of clothes several months ago. NEVER received a bill until today, asserting I owe additional $80 in late fees. One month ago, I had attempted to pay my bill at the store, but was told the "Customer Service" was not allowed to access customer accounts! Meanwhile, I receive daily calls from random phone numbers around the country, pretending to be Kohl's. I will pay this bill, including late fees if the store insists, but I will also be filing complaints with the Better Business Bureau and all the Atlanta consumer advocates.
Desired outcome: I would be glad to pay the original amount, but do not charge me for not paying bills I never received. My impression is that you WANT to create late fees for customers.
Latest Kohl's Reviews
Credit card Kohl's credit card predatory and non ethical practices Customer service Online account/card registration Credit cardGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!