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CB Mobile and Cell Phones Metro by T-Mobile 1080 Jonesboro Rd, McDonough, GA, 30253, US
Metro by T-Mobile company logo
Metro by T-Mobile
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Metro by T-Mobile company logo

Metro by T-Mobile

1080 Jonesboro Rd, McDonough, GA, 30253, US
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1 complaint
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Working hours
Mon
11:00 am - 8:00 pm
Tue
11:00 am - 8:00 pm
Wed
11:00 am - 8:00 pm
Thu
11:00 am - 8:00 pm
Fri
11:00 am - 8:00 pm
Sat
11:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Metro by T-Mobile - customer service

I went into the MetroPCS on Monday December 1, 2014 for the BOGO free deal to get phones, I left with 2 phones and I get home going thru the tutorial and the one phone wasn't working, mind you they close at 7:00 pm and its around 6:30 so the sales lady who sold me the phones, stated for me to bring the phones back in the morning Dec2, 2014 and she would switch them out. I did this, only to be told by the District Filed Manager Alex Choi that they would not honor the BOGO free offer because that had expired. WHAT! so, I got my money back and just bought 1 phone for $29.99; I get it home and it malfunctioned, I take it back within hours and Ales Choi hands me a strip of paper telling me to take the phone to a warranty location on henry Blvd because I probably dropped the phone. To say the least, I insisted on my money back or she could call the police. She gave me my money back and told me to never come into there establishment again. I think that all their phones are refurbished garbage and I suggest that no one patronizes them ever.

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