I perchase my iphone 15 pro max IMEI#[protected] and Iccid#[protected] from a non metro retail store.I call several time to get the lock remove they place on my phone which was never supposed to be placed on my phone.whichi forcing me to stay with there carrier buy lock my phone to the service provider.Secondly my account to phone number [protected] the add wifi box and other thing to my account with i file multiple complain but was still being billed.never reinburst me my money i paid .U call for account information they hang up or act like they cant hear u.
Claimed loss: i loss hundred of dollars paying for something i wasnt suppose to be paying
Desired outcome: i want to be reinburst for my money i spend and i want the to unlock my personal phone i bring to metro which is my iphone pro max
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