PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - all things living basking bulbs-unethical behavior
This occurred December 27th, 2015. I have always shopped at the PetSmart at 5050 S. E. 14th in Des Moines, Iowa. I have literally spent thousands of dollars here in the past 15 years. I have several reptiles & should own stock in their UVB as well as UV lights, basking & heating. I have purchased all the brands & the one that gives you the longest life, when it doesn't break apart from the bulb & the screw in, is the All Living Things. The stores brand. I have purchased hundreds of lights through the years & this brand has had to be taken back at least 6 times. The store has a 60 day guarantee on their products, I keep receipts. When I returned the All Living Things basking bulb this last time, the cashier Carey, embarrassed me in front of a store full of people. She insinuated I was returning them dishonestly, after checking the reviews on this bulb, this problem has occurred many times with other people. Carey said she would exchange "this time" but she would have to talk to Tracy, the manager about not honoring the return receipt any longer. I will never shop at PetSmart again. I would never return anything dishonestly, a $7.99 bulb issue has just cost them lots of money. I'm putting this out wherever I can, if people have a warranty on their receipts & don't want to honor it, it should be removed.
Latest PetSmart Reviews
Grooming horrible shipping service and poor package Training Thanks Allot Petsmart A range of different things needed for all petsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!