Meineke Car Care Center reviews and complaints 1
View all 174 complaintsMeineke Car Care Center - Broke Drivers Door & Fluids Running Out
I took my car into MEINEKE CAR CARE CENTER located @ 2424 Plainfield Rd. Crest Hill, IL for a simple oil change, coolant & transmission flush on Friday Aug 6, 2010 @ 10:30 am. I paid for my services went home & could not open my driver door. I called back to Meineke spoke with Bryan the manager & told him they broke my drivers door that I could not open it form the inside & had a hard time opening it from the outside & that the fluids they had installed in my car was running out on the ground. He stated that the fluids was probably from the drip pan under the car. He proceeded to tell me to hold on while he speak to the tech that worked on my car. Bryan came back & told me that the tech said my door was already like that. I told him that was not true. I have pictures I had taken of my car 0n July 30, 2010 all my doors was working just fine. I also have witnesses that can & will attest that I had no problem with my car fluids or the doors.
Bryan had me bring my car back Sat. they took the door a loose & said the cable had snapped. He proceeded to tell me how much it was going to cost. I told him they broke it so they were going to pay for it & he said he wouldn't. MY DOORS WAS FINE WHEN I TOOK MY CAR IN.
The complaint has been investigated and resolved to the customer’s satisfaction.
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