Meineke Car Care Center’s earns a 1.8-star rating from 176 reviews, showing that the majority of vehicle owners are dissatisfied with maintenance and repair services.
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Mixed Experiences at Meineke Car Care Center #4286
After analyzing various reviews from customers, it's evident that experiences at Meineke Car Care Center #4286 are quite mixed. While some customers have praised the outstanding service and professionalism of the staff, others have expressed dissatisfaction with issues such as overcharging, misdiagnosis of problems, and poor customer service. It seems that the quality of service at this location may vary depending on individual experiences. Potential customers should consider these mixed reviews before choosing to visit Meineke Car Care Center #4286.
Very Impressed
We took out vehicle there and they had to do a engine install. Very professional and gave us updates with everything they did. Will definitely do more business with them
Meineke is one of the best repair shops in the usa
I travel the USA for work and the few times I needed help they got to my car ASAP, fixed it in a timely manner and were totally honest about the repairs that needed to be done on my car. No guess work or extra charges, Straight foreword and the price has been with in reasonable rates thank you for your help. Meighan.
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Pros
- Nationwide Service Network
- Comprehensive Auto Solutions
- Seasoned Automotive Technicians
- Competitive Pricing Models
- Convenient Online Booking
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Cons
- Limited service scope compared to dealerships
- Franchise quality can vary widely
- Upselling of unnecessary services
- Often pricier than independent shops
Meineke Car Care Center Complaints 173
the manager is rude and does not honor the oil change card
I have been to the Torrance location 3 times in 3 different cars. every time the manager has a reason why he can not help me that day. I even made an appointment and he would not honor it. he has wasted hours of my time and I had to go to a competitor and pay to get my oil changed . this is unacceptable and unprofessional. the last incident was today at 1pm when it was my appointment time 10/18/24
Desired outcome: refund for the cost of the oil change package
Confidential Information Hidden: This section contains confidential information visible to verified Meineke Car Care Center representatives only. If you are affiliated with Meineke Car Care Center, please claim your business to access these details.
I received a 5 free oil change card as a gift. I brought all 3 of my cars at 3 different times and every time the manager sees the card he comes up with an excuse as to why he can not help me that day. I even made an appointment which this location does not honor.
Front end parts
On 10-8-2024 I took my 2016 Nissan Rogue to Meineke in Penn Hills, PA. for a state and emissions inspection. While there I was told the emissions machine was down. so, the mechanic had to drive it to another Meineke location. The service manager (Jay) received a call from his mechanic while he was at the other location and informed me that my vehicle failed...
Read full review of Meineke Car Care Center and 1 commentGeorge E. Pierce Sr
On [protected] I was driving to Home Depot when the car died I pulled off the road & called Meineke & was towed to 225 s. limit street in Colo. Springs Colo.80905 at 1;44pm was told the crankshaft position sensor was bad & had to be ordered from Denver the next day they worked on the car & I got it back on [protected] at 9;46 am Left & about [3] miles down the...
Read full review of Meineke Car Care Center and 1 commentIs Meineke Car Care Center Legit?
Meineke Car Care Center earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Meineke Car Care Center. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Meineke Car Care Center has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Meineke Car Care Center has registered the domain name for meineke.com for more than one year, which may indicate stability and longevity.
Meineke.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Meineke.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Meineke.com you are considering visiting, which is associated with Meineke Car Care Center, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Meineke Car Care Center website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Meineke Car Care Center has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 173 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Meineke Car Care Center. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Oil pan cover broken during oil change
I had an oil change done 6-13-24. I had a 40 mile drive after leaving, and heard a terrible noise from under the car. My son looked, and the oil pan protective cover was hanging loose. He pushed it up as well as he could. I went to Meineke,store # 2265, the next day. Tim Leonard, the service advisor, said it looked like it had been cut, and all but accused...
Read full review of Meineke Car Care CenterRefund on brake work
To Whom It May Concern: My name is CarolAnn Marsh. I drive a 2015 Subaru Forester, and beginning in the middle of June, 2024, I was experiencing a pulsating when I applied my brakes. In the past, I frequented Meineke in Derry, NH and was very pleased with the service. Living in Epping, NH, the closest Meineke is located in Seabrook, NH, so I made an...
Oil change service
My name is Stephanie Bowden. I've been a customer with Meineke for years now and haven't had a problem until recently after having my oil changed. I had my oil changed last week at your Fuquay-Varina location and all was normal until today. I started my Dodge Durango Citadel 5.7 to go to work as usual and a big, white cloud of smoke came from the exhaust. I checked the oil level on the dipstick and it was almost bone dry. I took my vehicle back to the same Meineke and told them the problem. They checked over my vehicle and they said that the oil plug was cross threaded and they replaced a oil plug gasket. The oil pan on my Durango is made of aluminum and I am worried that it will leak again and also the damage that may have been done to the motor from driving it with no oil. I have all my info and receipts. I should not have to check behind your employees whenever I have a service performed. I also expect your company to fix, or pay to fix any damage done to the motor or oil pan because my vehicle was fine which you will see on the last diagnostic report from my last appointment. The unfortunate event was caused by your employee therefore this makes you responsible. Please contact me at [protected].
Desired outcome: Replace oil pan
Confidential Information Hidden: This section contains confidential information visible to verified Meineke Car Care Center representatives only. If you are affiliated with Meineke Car Care Center, please claim your business to access these details.
Auto estimates not being honored.
My son called Meineke for an estimate. The vehicle had been there before for repair so it should have been recorded in their system. They quoted him a price for the items requested. The vehicle was dropped off and part of the repair was completed, but the rest of the work to be done was now on hold because meineke wanted about $500 more to finish the job...
Read full review of Meineke Car Care CenterTire rotation
I am writing to express my deep dissatisfaction and grave concerns regarding my recent experience at Meineke Car Care Center #2827, which has left me both disappointed and genuinely alarmed about the safety of your services. On August 29th, I visited your center for a routine oil change and tire rotation. While the service itself was not terrible, it took...
Repair of power steering
On 6/30 I took my car to mienikee for power steering issues, which they replaced for $1500 Drove it until . O8/23 the steering went again and took it back to mienikee. They replaced it saying it was defective. Drove it to hazlet on 9/11 the steering went out again power steering would not work again, had towed to another facility and repaired. Since mienikee do not fix the problem I believe they owe me 1590.00 This was done at mienikee on route 34 South in Aberdeen, NJ
Refund over one month
I am still waiting on my reimbursement from Meineke on Flamingo and Arville. They had my car for over 2 weeks and I was told that I will get reimbursed for Uber after I get my car back. Every time I have to ask the Manager Ed Nauta, for updates, he never calls me first, I have to always ask for updates on my jeep and now for my refund. My refund is over...
Read full review of Meineke Car Care CenterSpark plug for 1100 dollars?
Hi, Thank you for your time. I am extremely angry about the experience at this location. If I am not provided with a satisfactory response, I won't stop at this point. I was charged for 1100 dollars for 4 spark plugs and 1 coil pack change in my 2009 Toyota Corolla. In the middle I realized I was ripped off, I tried to stop the mechanic but he refused to...
Read full review of Meineke Car Care CenterBrake and wheel service
On 8/26/2023, I brought my 2008 Ford Edge Limited into a Meineke repair store located in Fitchburg, Ma to have my front brakes and calipers checked and fixed. I picked the car up at ten minutes till closing on Saturday afternoon. After I paid and started to drive away, there was a terrible thumping and rapping noise coming from the drivers side front wheel...
Read full review of Meineke Car Care CenterTire service
I went to Meineke last week for a leak in my tire. Turns out my valve stem was leaking. I have sensors in my tires for tire pressure. The sensor screws to the bottom of the valve stem inside the tire. I was told it would not be cheap. The sensor would have to be replaced. They found the old one and said it is an OEM part. That means original manufacturer...
Read full review of Meineke Car Care CenterFixing an exhaust leak
On July 17, 2023 I took my 1999 Jeep TJ to have an exhaust leak fixed. Ernie, the person at the front desk quoted me $545. I agreed, I paid. Next day I was told that the work was completed, and Chery, the front desk person assured me that they verified and no more leaks were identified. She also told me that the warranty is 12.000 mile or 12 months.
I started the car and I noticed the brakes were blocked. The mechanic did not know why. I pointed to him that he did not connect the vacuum booster to the intake, when he put everything back together. That solved the problem. On my way home, I notice my engine light was on; I pulled over, and I notice that the breather hose was disconnected. I connected it but that did not fix the problem. I contacted Cherry and she told me to bring the car back. I had to leave it there again, because, I was told, they have to research what to OBD code for engine light means.
Next day Chery called me and ask me to pay another $550 to fix the engine light (remember, the engine light was not on when I brought it in). I refused and I went back to take my car. This time, besides the engine light, the hood was also scratched with the paint chipped (it seemed that the hood was slammed to the car’s the top frame).
This time Ernie, the one that quoted me, remembered me from before, and after explaining him my concerns he pointed to me that the exhaust leak was not entirely fixed it is still present and he asked me to leave the car in the shop for the next two days and he will “make it right”. Next day evening, Thursday, Ernie called me and told me he did not fixed the car. I got the same answer next day, Friday and the day after. Various reason were invoked - short staffed, they didn’t find the leak etc. and if I want I can take the car back.
I pointed to him that he took a payment for a work that was actually not completed, and he also refuses to stand by the warranty. I asked for a refund and he refused. He added that if I leave it until Monday (today 7/24) he will fix it. After all the lies and deceit, I am very skeptical. I don’t feel that my car is safe at their shop.
I called Meineke [protected]) online and on the phone and I file a complaint. Next is Arizona Attorney General, BBB, social media and internet review sites.
Desired outcome: either refund or to fix the car
The unprofessionalism
On Monday July 10, 2023 I called in to speak with a woman by the name of Deanna. This lady was very rude and unprofessional to say the least. I asked could they fix my son's BMW and she stated yes, after she got all the information what was wrong with it. I took it in and they said that it was one problem but could be fixed the next day. She called the next...
Read full review of Meineke Car Care CenterPoor mechanic work, incorrect repairs, laziness
Hi, I’m making a complaint for poor mechanic work and incorrect repairs. I want to be reimbursed for my service or have my car serviced at another store per complimentary. I made an appointment for a diagnostic test on my car's exhaust system at Meineke Car Care on Preston Hwy. (Appointment documentation available). I waited on the vehicle at the shop...
Read full review of Meineke Car Care CenterMeineke store 182-poor knowledge of cars and shady business practices
My name is JoAnn Yarbrough and I visited Meineke 182 in South Holland IL on Saturday July 8, 2023 asking them to check my vehicle for check engine light and brakes. I was told that check engine was to bad sensors and spark plugs.
I picked up the car on 7/10/23 and it ran much worse. after they supposedly took the car for a test drive. I returned to the shop and that's when I was told that it might be the oxygen sensors. I showed the owner the system report and invoice that showed I paid for all the sensors to be replaced including the oxygen sensors
When I asked the owner to test drive it so he could see that they problems were still the same and worst, he refused. I missed two days of work and the car is still not fixed. How can I tell if the parts were actually changed? The same codes show as they did when I first brought the car in.
Desired outcome: I want my vehicle repaired as promised. It seems that all of the sensor problems are still showing which shouldn't happen if the sensors where changed. I don't want my engine to be blown
Exhaust was not properly put back on
Had taken car in on 7/1 to have new catalytic converter put on. Was told that they had stripped the bolts & then were not able to get the part on. Reason they were not able to get it on was "they could not get it to fit" even though confirmed correct part. The worst part is when they put the old one back on, they half reassembled back onto the car. They...
Read full review of Meineke Car Care CenterSuggesting unnecessary repairs
On Thursday, June 15, 2023 I scheduled an appointment with Meineke because my air conditioner was not blowing cold air out of driver side vent. All the other vents were working fine. I dropped the car off at 8 am and the advisor said it was probably the Actuator. I received a call around 12 pm that my repair cost would be around $1900 because it wasn’t the...
Read full review of Meineke Car Care CenterAlignment
On 5/9/2023, I took my Honda CRV to the Meineke on Bangs Ave in Modesto, CA for a 4-wheel alignment. I had recently done suspension work and my mechanic directed me to get an alignment ASAP. I also had replaced all 4 tires with new ones. At the time I took my car to Meineke, it was NOT pulling to either side. Meineke completed the alignment, which I used...
Read full review of Meineke Car Care CenterAbout Meineke Car Care Center
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Overview of Meineke Car Care Center complaint handling
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Meineke Car Care Center Contacts
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Meineke Car Care Center phone numbers+1 (800) 447-3070+1 (800) 447-3070Click up if you have successfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number 0 0 users reported that they have successfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone numberCustomer Service+1 (800) 634-6353+1 (800) 634-6353Click up if you have successfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number 1 1 users reported that they have successfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number100%Confidence scoreFind a Meineke(813) 785-1585(813) 785-1585Click up if you have successfully reached Meineke Car Care Center by calling (813) 785-1585 phone number 0 0 users reported that they have successfully reached Meineke Car Care Center by calling (813) 785-1585 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling (813) 785-1585 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling (813) 785-1585 phone number
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Meineke Car Care Center emailsweb.comments@meineke.com100%Confidence score: 100%Support
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Meineke Car Care Center address440 S Church St., Suite 700, Charlotte, North Carolina, 28202, United States
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Meineke Car Care Center social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024
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