Home Depot reviews and complaints 1
View all 2389 complaintsHome Depot - Powersmart snow blower db7124 no key, no skid shoes, huge dent hidden with plastic wrap
My wife picked up the machine. The workers rolled it onto her trailer. We thought we had everything. Two winters later, it finally snowed. Then we discovered that there was no key! The skid shoes were missing. And to add insult to injury, they covered a huge dent with blue plastic wrap which we didn't see until we unwrapped it the first snow two years later. We are in our mid sixties and had to shovel 9" of snow with a $562.00 snow blower sitting in our garage.
Desired outcome: We would like a percentage of the cost to be added back to our Home Depot account for the parts we are going to have replace.
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Waiting 2 years to check out something you paid 562.00 is hard to understand...?