CVS reviews and complaints 1
View all 3333 complaintsCVS - cvs pharmacy violating privacy
After trying to update my personal information numerous times, cvs pharmacy failed to do so. Not only that, but after 10 years of going there, now all of a sudden they decide they want to call to ask if I want refills. What's the problem? They called the wrong number and violated my privacy! I do not want others to know about whatever illnesses I have. Yet, the pharmacist named each medication, asking the person on the other line if I wanted a refill, knowing that it was not me or my husband on the line. Completely violating my privacy.
How do you just disclose that information to people who are not listed on the prescription? Is this what you guys normally do?
Believe me, my complaints have just begun. This is only the beginning.
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cvs has committed several major violations of my privacy. they are NOT in sync with federal laws. I believe that they are negligent in general and are used to getting away with it.