Sears

I did an order on line for sportcraft 13-in-1 combo game table -48'' on 11/28/15. Also portable Bluetooth speakers and 25 piece stainless mega mega cookware set. The speakers and cookware were cancelled by sears for some reason. I called the sears company and gave my order number and has gone down hill since then. Numerous calls with no return calls, half a dozen agents later and/or supervisors later let me I was to receive sportcraft and not the other cancelled items . So my delivery came and it was a 6' 5'' Christmas tree and not the game. More conversations with the sears agents and I was told to take the tree to the nearest and drop off the tree and/or have Ups pick up the tree for credit and a 10% credit for mistake made by the Sears company. Order was [protected] it has my name, phone number and email address. I asked for the product I ordered and it has gone up in price .I' m suppose to pay difference and go out of my way for your mistake. The Christmas is valued at $199.99 and the price for what I paid game was $84.99 .I also had trouble with English speaking agents. Why can't I just get what I paid for? It's not my fault the wrong item was sent. Thanks For Ruining Our Christmas.