CVS reviews and complaints 1
View all 3333 complaintsCVS - Filling of prescriptions in timely manner
My doctor submitted my order for my Clonazepam this past monday and it still has NOT BEEN FILLED YET and it is Thursday! Also, doctor submitted my prescription for Zolpidem tartrate yesterday morning and I called the CVS Pharmacy near my house in Cherry Valley, IL 2206 Barnes Blvd. Ph#[protected]. I called just a few minutes ago, at 10:00 a. M this morning 10/12/23 and spoke to pharmacist, who said she is working on orders. Said, "she is 2 days behind on filling prescriptions. And that she is the only one filling them"
I find it unacceptable that they don't prioritize the most important ones first! Why doesn't cvs provide better pay/benefits to attract more pharmacists? It is not the customer's problem! It is imperative the I get my meds filled quickly! They are controlled substances which can significantly affect my mental health! It is as if corporate cvs does not care about customers! Why don't you send some of your corporate people to help these local pharmacies out? I am extremely upset!
Desired outcome: I would like my CLONAZEPAM FILLED TODAY OR TOMORROW 10/13/23 AT VERY LATEST!!!!!!!! I WANT A RESPONSE TODAY FROM CVS CORPORATE! Not poor pharmacist working in UNACCEPTABLY STAFFED CIRCUMSTANCES!!
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