Walgreens

On 10/14/2019, my doctor electronically sent in a prescription for some antibiotics for me. Due to traffic it took me 30 minutes to drive to the Walgreens on Clearlake. I stood in line for another 10 minutes. When it was my turn I asked if they had a prescription for me. I was told they did, but it would take 20 minutes for them to get it ready. So I went across the street to McDonald's and got something to eat. I ate the meal in my truck. I waited 30 minutes before going back in. I got back in line and when I reached the register that they hadn't started working on my prescription and was told that they would put me on the board and call me when my prescription was ready. I sat there for another 20 minutes waiting for them to call my name. One of the shift leads that was working in the pharmacy told me I was next to be called. I waited another 15 minutes and my name was never called. Finally, I got back in line and was told it was ready. Usually when people come into Walgreens for their prescription it's because they are not feeling well. All they want to do is get their prescription(s) and go home. Not wait for an hour and 45 minutes to pick up their prescription. The Walgreens on Clearlake is extremely slow. I will not be returning to that Walgreens for anything. I will go to another Walgreens. If they aren't any better and faster I will move my prescriptions to a different pharmacy altogether.

I am a nurse and have been one for 32 years. I have seen everything from million dollar transplant surgeries to a boo boo fixed with a kiss and a bandaid. I needed to do a wet to dry saline dressing on myself and got my nurse practitioner to call in a script to one of your pharmacies for normal saline. I do not know for the life of me, why I needed a script for saline but rest assured, I did. I went to pick up the script and was knocked out when the clerk told me it would be $24.53. That was after my insurance paid $25.46. My script was for 2- 250cc bottles of normal saline. I buy saline for the location where I work and this is about 12 cents worth of saline! I checked with my supplier and my cost to buy these is $1.22 each! Why does this cost $50 from you all? When I asked the pharmacy tech she was only nable to say "I don't know, they don't show us that". This is highway robbery!