Great Clips reviews and complaints 1
View all 366 complaintsGreat Clips - timely services, specifically check in procedures
Have supported this business since its opening in early Fall of 2018 on monthly basis.
Always check in on-line before going to this business.
On 02-05-2019, I checked in with "0" minutes waiting. I actually live within a 3 minute drive to this business. When I got there, I was told by business mgr, that my wait time was now 15 minutes.I told her, I couldnt wait due to fact, I had a work commitment in 1/2 hr. I feel if a customer checks in and wait time is 0 minutes, then that business should honor that commitment.Why have a on -line check in if, you cant honor it.
15 minutes might not seem like alot to wait for, but I had time restriction, and could not wait 15 minutes.I checked in to this establishment only because of zero wait time.
Most likely will find new salon for haircut services, that honors its policy.
Don Wilson
Latest Great Clips Reviews
Hair cut Hair cut Employee Wrongful termination Hair and beard cut March 21, 2024Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
The 0 minute wait is if you are in the salon at that time. If people walk in and your not there they are going to take the people who are there at that moment. If you aren't smart enough to know that that's your problem
Quite possibly, someone was walking in the door while you were using online check-in.