About six weeks ago I went to Great Clips for my usual hair cut. I have been going there for several years. The lady who cut my hair had no personality. Her english so bad that a conversation was out of the question. I also felt very uncomfortable with the hair cut she was giving me. She seemed very incompetent. Never in my life have I had a hair cut as bad as what she gave me. I looked like I'd been scalped. My hair grows fast so usually every 4 weeks I need a cut. This time I waited 6 weeks. I was actually going to go to a different salon, never to return to Great Clips. Since in past I've had very nice cuts at Great Clips, I decided to give it one more chance. I walked in. Who did I see? The woman that scalped me. I politely walked up to the counter and checked in, as I had done an on line check in. I also requested a particular stylist to do my hair. Well, she didn't check me in nor leave a notation that I wanted a different stylist. Had it not been for another customer, I would of been totally overlooked. The person I'm complaining about is Kim. She shouldn't be working as a stylist. It is very obvious she doesn't know what she is doing.
She works at Great Clips, Belmont Market, Victoria B.C.
Desired outcome: Have this lady retrained or let go.
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